Anticipation is the name of the game in the private security business. Most companies are reactive rather than proactive. Our job is to prepare for the worst so you don’t have to. That goes for working at a bar, hosting an event, walking a fence or patrolling a manufacturing plant. While business owners realize that a crisis can hurt them from an emotional and possibly physical standpoint, many haven’t thought about the way it will impact them financially. That can mean lawsuits; simply because your festival, arena, manufacturing plant or restaurant didn’t have proper security. These lawsuits can be expensive! Case in point: A Texas jury awarded the parents of two college students $27 million in a lawsuit they filed against McDonald’s last year, arguing the restaurant's lack of security measures resulted in the deaths of their children. McDonald’s was found liable for failing to provide adequate security not for the restaurant itself, but rather for the parking lot.
Let that sink in for a second. You are in charge of your patrons and guests. No Matter What!
This lawsuit should be wake-up call if you own or manage a facility. Whether you have had issues or not increasing your security can save you time and money.
Potential controls for such public facilities could include:
· Visible security officer presence
· Monitored security cameras
· Panic/duress alarms in at-risk locations
· Roving security patrols
· Defined security policy on when to call police
· Annual security-risk assessments
· Warning signs
And of course, call Bravo1 Protection because we specialize in providing hospitality-driven, exceptional security service.
Tammy Johnson, our CEO and serial entrepreneur, has over 20 years of hospitality experience. She writes about how a business can benefit from hiring a private security company.