Sometimes families break apart and there is a need for safe supervision for a non-custodial parent to visit their child. Bravo1 Protection is the only security company in Greenville offering secure supervisions with SLED-certified security officers. Whether your visits are court-ordered or voluntary, we are happy to provide our services to keep your child(ren) safe. Because we are a licensed security company, we can go to great lengths in order to make your visits happen.
How does it work?
We would start by conducting an interview with both parents/guardians to determine what the visitation needs and risks are. We are careful to remain neutral, respectful, and unbiased at all times. We will review court records, personal history, and visit locations. We understand there might be damaged relationships, but we will work to mediate between the parties and come up with a visitation plan that makes sense for your families.
We want your children to feel safe and secure, so we prefer to supervise the visits in your home whenever possible. Of course the home would need to be child-friendly and free of weapons, drugs, alcohol, and other illegal paraphernalia. We would arrive 15 minutes before the visit to do an inspection to ensure the environment is safe for the child to visit. If we determine that the home is not safe, we will cancel the visit.
In addition to environmental safety, we also want to make sure those in the home at the time of the visit are in a sober condition to visit with the child. We will ask you and any guests a few questions to ensure sobriety and positivity. If we feel that the parent is inebriated, or would present a danger to the child, we will cancel the visit.
During the visit the parent is free to play with their child. We try to stay out of the way, but will make recommendations for activities if needed. If you have a vehicle, we can certainly travel with you to go to a park, go out to eat, or visit another public place. We do not allow you to go to the residence of a friend or relative during a supervised visitation without prior approval.
Since our visits are in your home, we recommend scheduling 4-8 hour visits. At this time we do not offer overnight visits.
What does the officer do?
The first priority of our officers is to ensure the safety of the child or children we are assigned to protect. We do this by observing the behavior of those around the child and will intervene when needed. We wear plain clothes and tell the child we are supervising the visits, not necessarily that we are security officers. If there is a history of violence from the visiting parent, we may make the decision to carry a concealed weapon to protect the child in the worst case scenario. That decision is not made lightly, but we will do so as part of the intake process.
Although we have the powers to make an arrest, we will only arrest an individual if they are a presenting an immediate violent threat to another. We don't regularly arrest individuals for drugs or alcohol abuse, we just cancel the visit.
Typically you could expect to work with 2-3 officers depending on your visit schedules. We try to keep consistent officers whenever possible. We have both male and female officers.
Splitting custody between two parents who shouldn't see each other? We also offer Custodial Exchanges at our office in Downtown Greenville starting at $30 per exchange. These exchanges can take place Monday-Friday from 8:00 AM-6:00 PM. Give us a call to talk more about how these exchanges work.
Supervised Visitation: $32 an hour
4 hour minimum
Armed Supervised Visitation: $40 an hour
Holiday Visitation: $45 an hour
Supervised Phone Call: $7
15 minute call
Mileage: All visits located within 15 miles of Downtown Greenville do not incur mileage. Extended locations will be billed an additional .55 a mile.
Intake Fee: $75
All of our officers are trained and vetted thoroughly by our staff before they supervise visits. We hand pick the officers for these assignments based on their personality, experience, and record with our company. Aside from the Safeguard SC training for SLED-certified security officers, they are also trained in-house through with our Supervised Visitation curriculum. We cover a wide range of topics including:
- Conflict Resolution
- Safety Inspections
- Child Interaction and Engagement
- Daily Reporting
As part of the intake process we will design specific service guidelines for your family based on your past history and visit needs. Generally speaking, we have the following service guidelines in place;
- Our Service Agreement must be signed by both parents.
- Weekly payment is expected before visits take place. We offer online payments for your convenience.
- In the event of a cancelled visit, the custodial parent must be available to pick up their child within 30 minutes of notification. If needed, our officer will drive your child to meet up at a neutral location.
- Visits or exchanges must be cancelled at least 48 hours in advance to avoid payment. Visits cancelled within 48 hours or during the visit due to safety issues will be billed at the full hourly rate.
- Our officers will submit Visit Reports within 24 hours that will be emailed electronically to both parents and any legal counsel.
- If the visiting parent wants to take their child to a location that has an admission, paid dining, or other fees, the visiting parent is responsible for immediately paying for the officers' costs.
- The non-custodial parent should never be left alone with the child.
Our visitation reports are limited to the officer's observation. We do not include recommendations, mental health evaluations, or custodial suggestions. If requested by the court to testify on the interactions we have observed, we will remain factual. We rely on our Visit Reports that have been submitted to each parent to recall specific situations. Of course these reports may be shared with the court if requested. Court time will be billed at the hourly rate stated in your Service Agreement.